Conversations With Technical Support

[DianaB]

CONVERSATIONS WITH TECHNICAL SUPPORT

• Tech Support: "What version of the Mac OS are you using?"
Customer: "Word 6.0."

• Tech Support: "What browser are you using, Netscape or Microsoft?"
Customer: "Netscape."
Tech Support: "Could you read to me what it says at the top of the window?"
Customer: "'Global Travel Conference - Microsoft Internet Explorer'."

• Tech Support: "Are you installing on a Mac?"
Customer: "No, I'm using a 3.5" thingee on a disk."

• Tech Support: "This has Windows 98 on it -- did it have Windows 98 or 95 on it when it was sent out for repair?"
Customer: "I think it had Office 97."

• Tech Support: "How much free space do you have on your hard drive?"
Customer: "Well, my wife likes to get up there on that Internet, and she downloaded ten hours of free space. Is that enough?"

• Customer: "I keep getting an error message whenever I try using the MSDOS mode in Windows 95."
Tech Support: "Can you describe what happens?"
Customer: "Well, I keep getting a black screen with an error message saying, 'C:\WINDOWS>'."

• Tech Support: "which drive is your CD ROM?"
Customer: "the top one."

• Customer: "Do I hit 'F' and '8' at the same time?"

• Tech Support: "Your password will be...a small 'a' as in apple, a capital 'V' as in Victor, the number '7' "
Customer: "Is that a capital '7'?"

• Tech Support: "Ok, let's try once more, but use lower case letters..."
Customer: "Uh, I only have capital letters on my keyboard."

[Marilyn]

How Funny!!! When Melissa was doing tech support for DSL companies, she talked about having people call in who were just about this bad, and they would become angry and frustrated that she was having problems helping them and ask for her supervisor.

[Janet]

Those were hilarious Diana!! Sometimes I feel just like those customers....LOLOL. Not a complete idiot, but enough to scare me....LOL

[Tiramisu]

I have never found the "any" key!

[judy]

Those are great! I like when they take over your computer and you watch their arrow going around.

(It doesn't take a whole lot to make me happy)

[abaddon248]

yup the arrow thigny! i love tehc support for work lol and that was a great posting!

[Dobie]

I have to admit that I am the type of person who gives the computer techs fits! They always have to explain things 2 or 3 times to me.

[katcarasella]

OMG that was so funny Diana, sounds like me....:eek:
I was tempted to snatch this one....:D