Great Service Comes From The Heart.....

[DianaB]

Very inspirational..........

http://www.stservicemovie.com/

[gja1000]

Diana! I LOVED the message - it is sooooo very true!!! We teach a similar philosophy to our nursing students. In truth, many of the tasks nurses do, can be done by anyone with special training, e.g. give a shot or start an IV. What makes the difference is how you treat the patient with respect, look them in the eye, the gentle words you use to reassure them, the attentive way you listen to their fears, or the way you pat their hand to comfort them. It really really does make a huge difference. Sometimes the simplest of gestures (like Johnny's) are the most powerful!

I'd like to think that I am a Johnny at least some of the time! :)

[Gina]

Diana very inspirational, I to try to give the personal touch in my business. I always say the best compliement someone can give me is a referral.. Thanks for sharing and I hope they gave Johnny a raise he deserves it.

[judy]

Thank you so much for sharing that Diana. It is so lovely and inspirational.

I will be a Johnny today.

[Janet]

That was nice Diana....I finally had the chance to read it. Makes me want to be a better person.