I think the professor probably felt threatened himself that you called him instead of your daughter making an appointment to go discuss her problem with him. If she fails the test, I think YOUR DAUGHTER, NOT YOU should make an appointment with the professor to go into his office one-on-one and discuss it with him. I can understand that the professor didn't want to give the test early because she could potentially tell other students what is on it, but there has to be some sort of makeup policy. Your daughter is in college and she is an adult and really needs to learn to fight her own battles. I think the professor would be a lot more understanding if she made an appointment herself and sat and talked with him one-on-one in his office. At least that has been my experience.
If she is pre-med, she is going to have to make good grades throughout college. I have found that one of the only ways of doing this is to establish a relationship with the professors. On the first day of EVERY semester (or quarater, whatever her college is on), she needs to go introduce herself to her professors and let them know that she is pre-med and that she really wants to do well in their class and then she needs to ask if the professor has any advice as to what she can do to excel. When a professor knows a student personally and knows for sure that the students is trying hard in their class, it will be very hard for that professor to give that student a bad grade when it comes to grading time. They will see her test, and remember your daughter. Also, after EVERY SINGLE TEST, she needs to make an appointment with her professors to go into their office and discuss the test with them one-on-one. She should review the test with her professor and ask the professor if they have any advice on how she could do better on the next test. Again, there are SO many people in each class, but if the professor knows your daughter by name, it will be much harder for him to give her a bad grade.
I know a thing or two about college and making good grades there in order to go to professional school. I am going to law school next year and my hubby just finished medical school. If you need anymore advice or tips or anything, just let me know. I'd love to be of assistance.
And GOOD LUCK to your daughter. Pre-med is tough....but I have no doubt that she can do it. She just needs to learn how to work the system.