Our town is having some water issues and everyone has been talking about how awful their dishwashers are working. We're having hard water marks on glasses plus a white film on everything. I read an article about phosphates causing problems and our pastor's wife found a phosphate-free dishwashing detergent at Wal-mart. It's ALL and it's in a white bottle plus she's using the Lemon Shine with it.
You can also put in some vinegar and it will help take off the hard water. You'll have to figure out what amount works for you. Also, make sure you're using the stuff that helps with water spotting. I think that it's called Finish but I also know that Cascade makes some as well. Good luck!!
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