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You should watch (we all should watch) an old movie called The Doctor. William Hurt is the lead actor. It is a good story of his diagnosis of throat cancer and then his journey through the health care delivery system. It really opens his eyes to a side of medicine (and not a good side) that he never knew existed, even though he was a doctor. It should be required viewing for EVERY health care professional, and patients will relate to almost every situation.
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 Gayle
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