[rivermom]

Earlier last month I placed an internet order for the first time with a company by the name of "Tack In The Box". It's a horse tack supply company and I paid for this order via credit card, etc.

I received a confirmation of my order to my email.

Well, weeks had gone by so I sent an email to the company asking for the status of my order. All I received back via email was an automated reply advising that the company had a new owner and all orders are being handled as quickly as possible, etc.

Well....I tried to do some research and find a phone # for this company. No such luck. Isn't this kinda odd that I can't find a phone number??

I searched the ladies name in my automated replied email and no success w/ this either.

I have sent email's from the website itself in the "contact us" box everyday asking the status of my order - I receive nothing back.

When I go into "my account" within their website to view my order it only says "pending".

How can I track down this company in hopes to reach a live person?

I am frustrated beyond belief and trust me, I will NEVER do business with this company again.

I would love to cancel this order but not sure how to do this either?

Can any of you suggest the best way to go about all this?

Thanks!!