If this is the only issue you've had with this provider, I'd go and discuss it with them. Many kids are neglected, abused, etc in daycare... this seems like an issue you can do something about if all else is good. God only knows what the next place might be.
Good luck!
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'A simple way to take measure of a country is to look at how many want in.. And how many want out.'
England 's Prime Minister Tony Blair'
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