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Are you sure they are doing actual readings and not just an estimated reading? We are also very energy conscience and couldn't figure out why our bills are so high - until I read more closely and found out that our bill was "estimated" - based on what most of the other people in our neighborhood use.
Apparently, in our area, we only get an actual reading once or twice a year, the other times it's all estimated. We now call in the reading every month and the bill has been greatly reduced. Although they do give a little bit of an attitude on the phone - basically saying "If you are lying about what you are calling in, there is a big fine"
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