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Old 07-15-2008, 05:07 AM   #17
judy
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Join Date: Jan 2007
Location: Denver, NY
Posts: 8,097
Dear TB,

OH NO!!! If this was me, I would be calling their corporate headquarters and finding somebody there to deal with customer service. If you don't get satisfaction, which is not really likely, you might mention a lawyer. They did not ask you if you want recovery.

I would definitely call them every single day, and call the place where they sent it.
I would track it down, and call the supervisor of that department, every day.

Where is it? Seriously, if it's only a few hours drive away, and you really want your pix, it might pay to drive over and get it back.

I'm relentless! But, I usually get what I want. Most of the people you will speak to could care less. Don't let it bother you. Keep your eye on the prize - your pictures.

I'm so sorry this happened to you. You really want your pictures. I hope you get them back.

Judy
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