[Marilyn]

Back in the fall, my air conditioning in the company truck that I drive started blowing HOT air. I turned dials, pushed buttons and finally got it to switch back to cold air. In January, it acted up again on my way home from Corpus one day. While it was doing this, I pulled unto the local Chevy dealership and they checked it out. An actuator down in the dash had shorted out. They repaired it an all was well.

About 3 weeks ago, right before our cruise, it did it again. I went to the Chevy dealer and they said it was the same actuator again, to schedule the truck back in, and they would change it out. We were able to fiddle with the controls and get it to blow cold again, so I told them I would be get back to them. Due to the cruise and other things, I hadn't gotten the truck into the shop.

This weekend, the HOT air started blowing again, and when it does, it's like super heated air. We fiddled with the controls and it would switch back to cold for a few minutes then here comes the HOT again. This morning all the way to work it was blowing hot air and I could not get it to switch. I had some things to drop off at the office so I called the dealership to get them to make sure they had the parts so we could schedule it in. They said I had to come back and have them check it out to make certain that it was the same problem. I told them about the visit 3 weeks ago, but they wanted me to come in. It would just take a few minutes.

I drove the truck over, and of course it was blowing cold air. I got there and explained the problem, showed them the receipt from January where they had documented the problem and their repair. They had a technician check it out. The few minutes was an hour an a half.

Here's what I'm upset about..... the technician could find nothing wrong and they tried to tell me how to correctly operate the air conditioning controls in my truck. I got so angry I had to leave or I would have reamed someone out. How dare they treat me like some kind of bimbo. I called my husband and vented to him. They said if it acts up again to come by. The problem is I have to travel this week and I may be a hour or more away when it starts blowing hot air. When you put the windows down the wind noise is horrible.

I should have put this in the vent section. I'm still about ready to spit nails.