[Marilyn]

I cooled down a bit and called them and told them that what is happening now is the same thing they repaired in January. This is a very real, but intermittent problem. It's not due to me not knowing how to operate the system. It was verified by the parts manager three weeks ago who told me I needed to schedule it in for repairs. So order the parts and I will bring the truck in on Thursday at 8 a.m. and I expect it repaired by 5 p.m. on Thursday. The answer I got was ,"Yes, Mam" (sp?).

When I take it in on Thursday, they better have the parts and be prepared to perform the repair, or I'm asking for the manager.

I know it would have been different if I'd been a man. I thought we were beyond this. In my work I deal with men all the time who ask me technical questions and for recommendations because they respect me for my knowledge and expertice. What sex I am is irrellavent. That makes this even more frustrating. I forget what it's like to deal with the world outside my industry. Uhhhhhh!! So frustrating!!