i am starting to hate Lowes.

HALEY · 02-22-2008, 05:57 AM

Most of you know that i been slowly remolding my house, got a little cute fixer upper 3 years ago.
anyways Lowes is driving me crazy, everytime i order something there it gets screwed up.
i just ordered a custom blind for my bedroom and my extension were not in the box, now i have a 400.00 blind that i can't return or hang up.
Now i have to spend my lunch break at work today and run down Lowes and and try to get an extension, my husband even drew the girl a picture of what we wanted and told the girl we were mounting them on the wall not on the window frame, that we needed extensions, she said they come with extensions. well i hate to tell her they don't !! everytime i start a house project it gets screwed up..
we even drew the girl a picture..

judy · 02-22-2008, 06:32 AM

Quote:

Originally Posted by HALEY

Most of you know that i been slowly remolding my house, got a little cute fixer upper 3 years ago.
anyways Lowes is driving me crazy, everytime i order something there it gets screwed up.
i just ordered a custom blind for my bedroom and my extension were not in the box, now i have a 400.00 blind that i can't return or hang up.
Now i have to spend my lunch break at work today and run down Lowes and and try to get an extension, my husband even drew the girl a picture of what we wanted and told the girl we were mounting them on the wall not on the window frame, that we needed extensions, she said they come with extensions. well i hate to tell her they don't !! everytime i start a house project it gets screwed up..
we even drew the girl a picture..

UGH! Fighting with people on the phone for lunch? I don't blame you for not being happy about it.

HALEY · 02-22-2008, 06:36 AM

Quote:

Originally Posted by judy

UGH! Fighting with people on the phone for lunch? I don't blame you for not being happy about it.

Im going there for lunch and asking to see the manager, i had it with them it also took a week to order my doors they kept screwing up, and i had to see the manager about that one, and for all my hassle he gave me 5% off.. i just hate that place anymore...they hire all these young kids that don't know crap about what there are ordering. i swear some of them don't even know how to read a ruler...

DianaB · 02-22-2008, 07:09 AM

I'm sorry that you're having trouble with Lowe's. It seems like any more all business's care about is making money and less about customer satisfaction. It's very fustrating!!!

HALEY · 02-22-2008, 09:06 AM

just got back from Lowes, the girl never ordered the extension bracket.. my husband even drew her a picture, so i also told them i wanted it expressed to my house, and the girl said the best they can do to have at my house is Wednesday, so i took it.. then she wanted me to pay for it.

so i had to grab another manager and explain to him what happen and he told her what to do to charge it to Lowes... why me ?????

Tiramisu · 02-22-2008, 09:30 AM

I feel your pain, but I like our Lowe's. They've always been helpful on ordering things. It does seem that most of the employees there are in the more mature age bracket!

HALEY · 02-22-2008, 11:37 AM

Quote:

Originally Posted by DianaB

I'm sorry that you're having trouble with Lowe's. It seems like any more all business's care about is making money and less about customer satisfaction. It's very fustrating!!!

there are a lot of nice people at Lowes they just don't know what the hell there doing.. i like a lot of them there, God i'm there all the time with my house.. i actually have a couple hives on my neck right now, between them, and my husbands job, i'm just cracking up...

Tink · 02-22-2008, 01:50 PM

We don't have Lowes... but have Menards which is very similar to it.
We have spent a LOT of money there over the years in building 2 entire houses and remodeling a couple more. What we finally decided was that the savings in cash really wasn't worth the headache in the lack of quality and selection that they offer.

You literally have to stand and pick through all the lumber or you end up with knots, bows, twists, and so on that make it unusable for a decent project. We learned that the hard way... when we had them deliver several thousand dollars worth of lumber on a truck and had to figure out how to haul a bunch of it back to exchange.

Now we buy locally in a small lumber yard and pay more, but at least we get good quality stuff.

02-22-2008, 05:57 AM	#1
HALEY Senior Member Join Date: Jan 2008 Posts: 2,147	i am starting to hate Lowes. Most of you know that i been slowly remolding my house, got a little cute fixer upper 3 years ago. anyways Lowes is driving me crazy, everytime i order something there it gets screwed up. i just ordered a custom blind for my bedroom and my extension were not in the box, now i have a 400.00 blind that i can't return or hang up. Now i have to spend my lunch break at work today and run down Lowes and and try to get an extension, my husband even drew the girl a picture of what we wanted and told the girl we were mounting them on the wall not on the window frame, that we needed extensions, she said they come with extensions. well i hate to tell her they don't !! everytime i start a house project it gets screwed up.. we even drew the girl a picture.. __________________ PROUD MOMMY Last edited by HALEY; 02-22-2008 at 06:00 AM.

02-22-2008, 07:09 AM	#4
DianaB Moderator Donating 4WT 13K Club Member Join Date: Sep 2006 Location: Kansas Posts: 16,069	I'm sorry that you're having trouble with Lowe's. It seems like any more all business's care about is making money and less about customer satisfaction. It's very fustrating!!! __________________ ´¨) ¸.•´¸.•´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends....... Always remember that if you fall I will pick you up...... After I stop laughing!!!

02-22-2008, 09:06 AM	#5
HALEY Senior Member Join Date: Jan 2008 Posts: 2,147	just got back from Lowes, the girl never ordered the extension bracket.. my husband even drew her a picture, so i also told them i wanted it expressed to my house, and the girl said the best they can do to have at my house is Wednesday, so i took it.. then she wanted me to pay for it. so i had to grab another manager and explain to him what happen and he told her what to do to charge it to Lowes... why me ????? __________________ PROUD MOMMY

02-22-2008, 09:30 AM	#6
Tiramisu Senior Member Join Date: Dec 2007 Location: New Caney, Texas (outside Houston) Posts: 1,776	I feel your pain, but I like our Lowe's. They've always been helpful on ordering things. It does seem that most of the employees there are in the more mature age bracket! __________________ SANDY

02-22-2008, 01:50 PM	#8
Tink Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: Rural Wisconsin Posts: 3,707	We don't have Lowes... but have Menards which is very similar to it. We have spent a LOT of money there over the years in building 2 entire houses and remodeling a couple more. What we finally decided was that the savings in cash really wasn't worth the headache in the lack of quality and selection that they offer. You literally have to stand and pick through all the lumber or you end up with knots, bows, twists, and so on that make it unusable for a decent project. We learned that the hard way... when we had them deliver several thousand dollars worth of lumber on a truck and had to figure out how to haul a bunch of it back to exchange. Now we buy locally in a small lumber yard and pay more, but at least we get good quality stuff. __________________ 'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair'

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