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03-22-2008, 07:55 AM
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#1 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: Rural Wisconsin
Posts: 3,707
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The verdict's in on my DSL problems!
The Centurytel tech just left here. He said the problem was completely their fault as the card they had installed for me at their server was "bad" and there was no way it could have worked up to it's intended capacity. I told him about having asked for a refund and he said he thought I should get one. From what the email from them said, their decision will be based on HIS report, so it doesn't look like they'll be able to fight giving me one... it's just a matter of how much.
He gave me a new modem, installed and set it up for me... and said they will have to upgrade the card and settings on Monday to get me up to the 1500 I'm supposed to have. For the weekend he's got me up to 320... so that's some improvement at least. So things are looking up!
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'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair' |
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03-22-2008, 08:20 AM
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Moderator
Donating 4WT 13K Club Member 
Join Date: Sep 2006
Location: Kansas
Posts: 16,069
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It's good to know that the tech said it was their fault and that he thinks that you should have a refund. I hope that it works out really good for you. Your computer must have been running really slow! Now we'll probably be seeing a lot more posts from you!!!!
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*´¨) ¸.•´¸.•*´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends.......
Always remember that if you fall I will pick you up...... After I stop laughing!!! |
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03-22-2008, 08:23 AM
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#3 |
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KAT'S KRAZY KORNER
Donating Member 
Join Date: Jan 2008
Location: Chicago
Posts: 3,031
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 Tink I'm so happy for you, oiling the squeeky wheel worked.
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A friend accepts us as we are yet helps us to be what we should.  Kat
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03-22-2008, 08:39 AM
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Donating 4WT 4000 Club Member
Join Date: Feb 2007
Posts: 6,509
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Glad it's working better now Tink. I hope you get a HUGE refund!
 
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"Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." ~MT |
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03-22-2008, 09:19 AM
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#5 |
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Moderator
Donating 4WT 18K Club Member 
Join Date: Sep 2006
Location: INDIANA
Posts: 21,624
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You'll going to be flying through these threads next week aren't you????....LOLOL
I would have made that guy put it in writing that it was their fault...LOL. I hope you get a BIG refund!!!
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To every thing there is a season, and a time to every purpose under the heaven. ECCLESIASTES 3:1 |
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03-25-2008, 06:12 PM
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#6 |
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KAT'S KRAZY KORNER
Donating Member
Join Date: Jan 2008
Location: Chicago
Posts: 3,031
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Tink, are you up to 1500 yet?
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A friend accepts us as we are yet helps us to be what we should. Kat
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03-25-2008, 06:53 PM
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#7 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: Rural Wisconsin
Posts: 3,707
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This afternoon I checked and my download speed had gone from 221 to 1721!
My upload speed went from 190 to 354. THIS I can live with! I haven't heard anything back about the refund yet, but I'll give them a few days and if I don't hear I will contact them again.
__________________
'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair' |
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