Lost all my pics

[Taurus Babe]

Thanks for everyone's responses.

So I sent my BF in the Mac store today to be the tough guy and get things taken care of. They tried to give him the run around, and tried every tactic to get him to give up but he was persistent. Then they told him that the person who worked on the computer was supposed to ask me if I wanted a file recovery. Well no one EVER called me, or asked me anything.
Now they say they've sent the hard drive off, and there is no way we are getting it back. I can tell you, I'm soo mad, my blood is boiling, this wasn't our fault, and I feel so duped. I feel like they could get it back if they wanted to, sure they may have to bust ass to hunt it down, but should I suffer cause of their screw up? I don't know what I'm going to do, but we were told they manager will call us. Should I call back everyday? I don't want to take no for an answer. What do ya'll suggest?