question

[blowry]

Has anyone ever orderd from Pure Canine? I placed an order for petsilk shampoo, conditioner and leave in conditioner. I placed my order on the 15th of December. I received a confirmation of the order and the money has been taken from my account. I haven't received my product yet. I have e-mailed and, just tried calling them (got a voicemail...didn't leave a message) I did get an invoice# and a tracking#. I tried the tracking# on UPS but, it comes up and unknown tracking#. Does anyone know how these products are shipped so I can track it? I do realize that with Christmas it may take longer but, how long does it usually take to receive from them?

Thanks everyone!

Brenda