Lost all my pics

[Taurus Babe]

My computer crashed on Sat while I was trying to back up all the pics (ironic eh?) They couldn't recover anything. Nothing. I am so crushed. I've been convincing myself all week it'll be okay if they couldn't recover the pics, but I really thought they could.
When I went to pick up the computer he handed it over and I said could you recover anything? And they guy goes "I'm not sure, but they've already sent your hard drive to Apple so it's gone now anyways". I asked him to check if they could have possibly saved anything, but he wasn't sure so I asked him to check in the back. He came back out and said no, but kept reminding me 'they'd already sent my old hard drive away'. I kinda felt like they could have done more, but maybe not. Then he said "this is why we stress back up methods so much". I was thinking, 'thanks jerk, this is a great time to lecture me', but I said, "actually I was doing that while it crashed".

Ahhhh...deep breaths...I know it's not the end of the world, just really makes me sad.