7 hours at the mall!!!!

toodles · 11-20-2007, 04:51 PM

Yep...that's how long I was at the mall today. I took my car in for service...under warranty...and the shuttle took me to the mall. I am thinking it might be a couple of hours. well......5 hours later i called to check the status and was told that they JUST took my car into the shop...they are short handed. OMG. i was HOT. i called the service manager. he put me on hold. while on hold, the original service guy picked up the line "ma'am, we are working on your car...we should have it done in a little while." I informed him that i was on hold with the service manager and he just repeated himself.

OMG i was so ticked!!! let me add that i had waited 5 weeks for this appointment because they have been so busy lately. so you would think that with me having this appointment, they would take my car back shortly after my appointment time. NO...not the case.

so after 7 hours at the mall...I called and asked the shuttle service to come and pick me up. they got me back to the dealership and my car was waiting on me. they didn't even call to tell me it was done!!!!!!

and then they inform me that i need to bring it back next week, leave it for 2 days, because they have to replace a part that is hard to get to. luckily they will give me a free rental car to use. they are also going to clean my car for me.

i was not thrilled being at the mall that long. and i spent lots of money LOL

judy · 11-20-2007, 05:00 PM

You poor thing! I would have been crazed

So, what did you buy?

rivermom · 11-20-2007, 05:01 PM

As I was reading this I kept thinking "did she shop? did she shop?" The last sentence confirmed it, LOL.

Glad you made all that waiting pay off.

katepoet · 11-20-2007, 11:27 PM

What a long day!! And more work for the car! It seems this is the way of things so much of the time today. Phew!

Mandy · 11-21-2007, 01:03 AM

I hate waiting, it's sooooooooooo frustrating! In the end it was worth the wait though, you got some shopping done

Janet · 11-21-2007, 05:08 AM

I guess I'm lucky in the sense that we have very seldom had to have one of our vehicles in a shop. Hubby does most all the work on them. If I had to wait like that, I'd probably go mad!!

Gina · 11-21-2007, 05:12 AM

I would be pissed to big time.. oh boy! Did they compensate you in any way? Make a big fuss tell them they should have told you this from the start and that you would have made arrangements back and forth to the shop. I bet you did some heavy duty Christmas shopping...lol

DianaB · 11-21-2007, 08:00 AM

Be thankful that you were "stuck" at the mall instead of Wal-mart!!!! I would go crazy if I were left at Wal-mart for 7 hours!!!! But at the mall-----I could handle that!!

Tink · 11-21-2007, 08:10 AM

Like Janet, I'm blessed to have mechanics In house to do most of my repairs.
I'd be frothing at the mouth if left to sit at a mall for that long!
I HATE malls!

katepoet · 11-21-2007, 08:52 AM

And I always have to wonder, if you'd been a man, would they have left you at the mall or given you a vehicle so you could get on with your life?

11-20-2007, 04:51 PM	#1
toodles Senior Member Join Date: Apr 2007 Location: Nashville, Tn Posts: 243	7 hours at the mall!!!! Yep...that's how long I was at the mall today. I took my car in for service...under warranty...and the shuttle took me to the mall. I am thinking it might be a couple of hours. well......5 hours later i called to check the status and was told that they JUST took my car into the shop...they are short handed. OMG. i was HOT. i called the service manager. he put me on hold. while on hold, the original service guy picked up the line "ma'am, we are working on your car...we should have it done in a little while." I informed him that i was on hold with the service manager and he just repeated himself. OMG i was so ticked!!! let me add that i had waited 5 weeks for this appointment because they have been so busy lately. so you would think that with me having this appointment, they would take my car back shortly after my appointment time. NO...not the case. so after 7 hours at the mall...I called and asked the shuttle service to come and pick me up. they got me back to the dealership and my car was waiting on me. they didn't even call to tell me it was done!!!!!! and then they inform me that i need to bring it back next week, leave it for 2 days, because they have to replace a part that is hard to get to. luckily they will give me a free rental car to use. they are also going to clean my car for me. i was not thrilled being at the mall that long. and i spent lots of money LOL __________________ Give me coffee & I'll be your buddy 4ever "Toodles" Mandee...AKA-Pepe Mint on YT

11-20-2007, 05:00 PM	#2
judy Donating 4WT Yakker Join Date: Jan 2007 Location: Denver, NY Posts: 8,097	You poor thing! I would have been crazed So, what did you buy? __________________ *Judy*

11-20-2007, 05:01 PM	#3
rivermom Donating 4WT 500 Club Member Join Date: Sep 2006 Location: Tontitown, Arkansas Posts: 2,475	As I was reading this I kept thinking "did she shop? did she shop?" The last sentence confirmed it, LOL. Glad you made all that waiting pay off. __________________ ~_/> , /\/\ ,,, Sheryl When I grow up I want to be a horse whisperer!

11-21-2007, 01:03 AM	#5
Mandy Donating 4WT 4000 Club Member Join Date: Sep 2006 Location: Who cares! Posts: 4,587	I hate waiting, it's sooooooooooo frustrating! In the end it was worth the wait though, you got some shopping done __________________ Many people will walk in and out your life, but only true friends leave footprints!

11-21-2007, 05:08 AM	#6
Janet Moderator Donating 4WT 18K Club Member Join Date: Sep 2006 Location: INDIANA Posts: 21,624	I guess I'm lucky in the sense that we have very seldom had to have one of our vehicles in a shop. Hubby does most all the work on them. If I had to wait like that, I'd probably go mad!! __________________ To every thing there is a season, and a time to every purpose under the heaven. ECCLESIASTES 3:1

11-20-2007, 11:27 PM	#4
katepoet Senior Member Join Date: Sep 2007 Posts: 992	What a long day!! And more work for the car! It seems this is the way of things so much of the time today. Phew!

11-21-2007, 05:12 AM	#7
Gina Donating 4WT 500 Club Member Join Date: Sep 2006 Posts: 6,025	I would be pissed to big time.. oh boy! Did they compensate you in any way? Make a big fuss tell them they should have told you this from the start and that you would have made arrangements back and forth to the shop. I bet you did some heavy duty Christmas shopping...lol

11-21-2007, 08:00 AM	#8
DianaB Moderator Donating 4WT 13K Club Member Join Date: Sep 2006 Location: Kansas Posts: 16,069	Be thankful that you were "stuck" at the mall instead of Wal-mart!!!! I would go crazy if I were left at Wal-mart for 7 hours!!!! But at the mall-----I could handle that!! __________________ ´¨) ¸.•´¸.•´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends....... Always remember that if you fall I will pick you up...... After I stop laughing!!!

11-21-2007, 08:10 AM	#9
Tink Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: Rural Wisconsin Posts: 3,707	Like Janet, I'm blessed to have mechanics In house to do most of my repairs. I'd be frothing at the mouth if left to sit at a mall for that long! I HATE malls! __________________ 'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair'

11-21-2007, 08:52 AM	#10
katepoet Senior Member Join Date: Sep 2007 Posts: 992	And I always have to wonder, if you'd been a man, would they have left you at the mall or given you a vehicle so you could get on with your life?

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