Verizon

[HALEY]

Originally Posted by donna1990

Same thing happened to me, I had to pay the $175. We switched to ATT and have had no problems.
If I cancel my Verizon combo I will NOT pay the fee, and they can't make me, don't care if they turn it over to the credit bureau, I am sure anyone would disregard it with the reputation they have.
I am so sick of fighting with everyone and everything, yes, no one cares about their jobs or are not trained.

And them people are very rude on the phone! I hate dealing with them.

[DianaB]

Sorry that you guys are having trouble. We don't have Verizon in our area, I don't think. We're on Alltel.

[Janet]

We have U S Cellular and I have not one complaint. We have three phones on a share plan and have never had any problems with our service or phones...well, except when Ricky accidently dropped it right outside his car overnight in the rain. They just gave a a phone to use until his was fixed. It couldn't be fixed so they sold us the loaner, and it was just like his, for $50.00 I think.

I really am thankful for this cell service.

[judy]

I've been through that with AT&T about 6 years ago. They do it on purpose, so you'll just shut up and pay the bill.

Now, I'm not one to mess with, but they even broke me down and I paid them just so that I would never have to deal with them again. I got Cingular, which has been a pleasure to deal with. BUT, who do you think bought then out? AT&T!

[donna1990]

We don't have verizon cell phones, that is with AT@T and no problem. Our Verizon is FIOS TV, internet and land line phone.

[teri88]

We have comcast tv/phone/internet and it has been a nightmare. Our house phone was dropping calls. I called the company and after the call dropping 3 times, the woman having to keep calling me back, 2 different supervisors....they finally set up an emergency appt for the tech to come out the next day. She tells me between 11-4 and he will call me when he is on his way. She said if he calls and no one answers they will not come out, they will put down no one home. And I said to her, "what if he calls as my phone isn't working and the call doesn't come through?" She got all snotty and said "your phone will be working, it will be fine" I said "well, that's why I'm on the phone with you right now. It keeps going out, and when someone tries to call me the call doesn't go through" And she screams"OH STOP WORRYING ABOUT IT. IT WILL BE FINE" And hangs up on me.....lovely customer service, isn't it?

[Janet]

Teri, I'm afraid I'd have to crawl throught the phone line after that B*t*ch!!!! I'd kick her butt so hard she'd never find her way back!!! I will take a lot, but NEVER from someone I pay for a service.

[donna1990]

Originally Posted by teri88

We have comcast tv/phone/internet and it has been a nightmare. Our house phone was dropping calls. I called the company and after the call dropping 3 times, the woman having to keep calling me back, 2 different supervisors....they finally set up an emergency appt for the tech to come out the next day. She tells me between 11-4 and he will call me when he is on his way. She said if he calls and no one answers they will not come out, they will put down no one home. And I said to her, "what if he calls as my phone isn't working and the call doesn't come through?" She got all snotty and said "your phone will be working, it will be fine" I said "well, that's why I'm on the phone with you right now. It keeps going out, and when someone tries to call me the call doesn't go through" And she screams"OH STOP WORRYING ABOUT IT. IT WILL BE FINE" And hangs up on me.....lovely customer service, isn't it?

Sound just like Verizon!!!!! What are consumers suppose to do?