[DianaB]

Sorry that you're still having computer problems. That's so fustrating!!! As I've said before.....my computer is a Dell and we bought a gold package (it's actually a small business package) and we have excellent tech support. I've called them several times to help with things. I would definitely go back to Dell again.

I can't believe that Toshiba would charge you for tech support. That's irritating!!! I hope that you're able to get everything straightened out. Good luck!!