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I emailed my ISP explaining the issue, and the fact that not only is this very poor business, but it cost me a job! I told them I want a refund for the difference between what I paid to have and what I'd actually gotten... which is considerably less...
According to the site that tested my DSL, mine is 68% less than it should be. So I suggested a 68% refund. LOL I told them there's no excuse for this since it's a simple matter of them testing each new hookup as it's done which takes about 2 minutes. It should be interesting to see what kind of response I get.
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'A simple way to take measure of a country is to look at how many want in.. And how many want out.'
England 's Prime Minister Tony Blair'
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