i am starting to hate Lowes.

[HALEY]

Most of you know that i been slowly remolding my house, got a little cute fixer upper 3 years ago.
anyways Lowes is driving me crazy, everytime i order something there it gets screwed up.
i just ordered a custom blind for my bedroom and my extension were not in the box, now i have a 400.00 blind that i can't return or hang up.
Now i have to spend my lunch break at work today and run down Lowes and and try to get an extension, my husband even drew the girl a picture of what we wanted and told the girl we were mounting them on the wall not on the window frame, that we needed extensions, she said they come with extensions. well i hate to tell her they don't !! everytime i start a house project it gets screwed up..
we even drew the girl a picture..

[judy]

Originally Posted by HALEY

Most of you know that i been slowly remolding my house, got a little cute fixer upper 3 years ago.
anyways Lowes is driving me crazy, everytime i order something there it gets screwed up.
i just ordered a custom blind for my bedroom and my extension were not in the box, now i have a 400.00 blind that i can't return or hang up.
Now i have to spend my lunch break at work today and run down Lowes and and try to get an extension, my husband even drew the girl a picture of what we wanted and told the girl we were mounting them on the wall not on the window frame, that we needed extensions, she said they come with extensions. well i hate to tell her they don't !! everytime i start a house project it gets screwed up..
we even drew the girl a picture..

UGH! Fighting with people on the phone for lunch? I don't blame you for not being happy about it.

[HALEY]

Originally Posted by judy

UGH! Fighting with people on the phone for lunch? I don't blame you for not being happy about it.

Im going there for lunch and asking to see the manager, i had it with them it also took a week to order my doors they kept screwing up, and i had to see the manager about that one, and for all my hassle he gave me 5% off.. i just hate that place anymore...they hire all these young kids that don't know crap about what there are ordering. i swear some of them don't even know how to read a ruler...

[DianaB]

I'm sorry that you're having trouble with Lowe's. It seems like any more all business's care about is making money and less about customer satisfaction. It's very fustrating!!!

[HALEY]

just got back from Lowes, the girl never ordered the extension bracket.. my husband even drew her a picture, so i also told them i wanted it expressed to my house, and the girl said the best they can do to have at my house is Wednesday, so i took it.. then she wanted me to pay for it. so i had to grab another manager and explain to him what happen and he told her what to do to charge it to Lowes... why me ?????

[Tiramisu]

I feel your pain, but I like our Lowe's. They've always been helpful on ordering things. It does seem that most of the employees there are in the more mature age bracket!

[HALEY]

i know, i have to pick up my new doors Saturday or Sunday, can't wait to see how they screwed this order up, it took me 4-5 days just to order them, they kept calling my giving me prices for steel doors when i wanted fiberglass one, then i told them i wanted them custom painted white, they called back and asked me if i want the door jams painted to????? why wouldn't i if i'm going thru this trouble to get the doors painted, i was like YES !! that will be 50.00 extra, so.. it was a nightmare... i think i'm going to Home Depot next time.. like i said before my little house projects turns into headaches cause of Lowes..

[HALEY]

Originally Posted by DianaB

I'm sorry that you're having trouble with Lowe's. It seems like any more all business's care about is making money and less about customer satisfaction. It's very fustrating!!!

there are a lot of nice people at Lowes they just don't know what the hell there doing.. i like a lot of them there, God i'm there all the time with my house.. i actually have a couple hives on my neck right now, between them, and my husbands job, i'm just cracking up...

[Tink]

We don't have Lowes... but have Menards which is very similar to it.
We have spent a LOT of money there over the years in building 2 entire houses and remodeling a couple more. What we finally decided was that the savings in cash really wasn't worth the headache in the lack of quality and selection that they offer.

You literally have to stand and pick through all the lumber or you end up with knots, bows, twists, and so on that make it unusable for a decent project. We learned that the hard way... when we had them deliver several thousand dollars worth of lumber on a truck and had to figure out how to haul a bunch of it back to exchange.

Now we buy locally in a small lumber yard and pay more, but at least we get good quality stuff.

[HALEY]

i just small stuff at Lowes, since my husband is in construction and my sister husband we go to places that only deal with contractors and get great prices and great material, hopefully next year i'll have enough money in the savings to get my kitchen done, it's just a long process, were trying to pay cash for everything and you know how hard that is, and we do alot of things ourselves, which saves alot of money, i can't tell you how many doors we hung, floors we ripped out, staining new doors, painting, i learned to do alot of things, and to tell you the truth i really enjoyed it, it looks so nice when your done and take a step back and look at and say i did that... feels good. i watch flip this house all the time on TV and get great ideas for our house, and great money saving tips too..

[Janet]

Our city doesn't have a Lowe's but Lafayette does, it's about 25 minutes from here. They have a Lowe's, Menard's and a Home Depot. I don't see how anyone can afford Home Depot. What a rip!!

I like Menard's the best and then Lowe's. I find you have to look through all of the wood and posts at all the lumber yards to get the quality you want. I'll never leave it up to the stores.

bless your heart! I kinda felt your frustration about the third time you mentioned your hubby even drew the girl a picture!!!! LOL! dont you love it when you get the idiots! I hope you get your extensions on Wednesday and everything goes smoothly!

[HALEY]

Originally Posted by CoyoteQueen

bless your heart! I kinda felt your frustration about the third time you mentioned your hubby even drew the girl a picture!!!! LOL! dont you love it when you get the idiots! I hope you get your extensions on Wednesday and everything goes smoothly!

we finally have all the rooms painted except the office that room can wait.
the blind is hung up, ran into another problem Hubby forgot to get brackets for the curtain rod !!! oh boy, you would think the man does this kinda stuff for a living if you need extension brackets for the blind you need them for the curtain rod as well, i hate remolding... but it looks so nice when its done. now this whole week i have to get my house back together, sheets washed and rugs scrubbed. i'll be very busy !!!

[DianaB]

For us that kind of stuff is really fustrating not only because you can't get things finished up but it means another trip to Wichita, which is 100 miles!! Be glad that your Lowes is close to you.

[HALEY]

Originally Posted by DianaB

For us that kind of stuff is really fustrating not only because you can't get things finished up but it means another trip to Wichita, which is 100 miles!! Be glad that your Lowes is close to you.

Diana, im done for awhile, im running on 4 hours sleep, son was up again! i just have to get this house back together by his Birthday party Saturday... lots of cleaning to do, i did the big window in the living room yesterday. lots of running to do during my lunch breaks, just a crazy week for me. i need about 10 cups of coffee in me right now... just can't wake up today...