Determination

Marilyn · 03-19-2008, 06:27 PM

Wow, way to go!!! Keep us posted on your progress!!!

Tink · 03-19-2008, 06:50 PM

Thanks ladies!
I applied for several more today... figure until I have a job, finding one is my job.
I tested for a couple jobs today and during the tests one of the companies also tested my computer to see if it was up to date and if my DSL speed was sufficient for them. My DSL failed miserably! I was VERY frustrated, because I pay for 1500kbs and am only getting 211! So Ive been on the phone tonight with Centurytel trying to get this fixed. I got to see a ranking report that said my speed was 90% worse than it should have been.

So anyway, they're supposed to have it fixed tomorrow or Friday at the latest. What makes me angry is that I've complained to them about my slow speed in the past and been brushed off. When I called tonight I told them I'd been denied a job over it and I needed to know what I have to do to get up to the speed the company wants... they finally took me seriously. I'm tempted to request a refund based on what I've been paying for versus what I've been getting! This just isn't right.

Janet · 03-20-2008, 05:30 AM

You really need to do that Tink...ask for a refund. Some companies just are not customer friendly anymore. It's all about the money and what they can get away with.

DianaB · 03-20-2008, 07:46 AM

I think that you should ask for some money back too. That's too bad that you may have lost a job over the fact that your DSL is running too slow. I'd definitely let the company know about that fact. If you don't get any where with the first person ask for their supervisior until you find someone who will listen.

Tink · 03-20-2008, 11:20 AM

I emailed my ISP explaining the issue, and the fact that not only is this very poor business, but it cost me a job! I told them I want a refund for the difference between what I paid to have and what I'd actually gotten... which is considerably less...
According to the site that tested my DSL, mine is 68% less than it should be. So I suggested a 68% refund. LOL I told them there's no excuse for this since it's a simple matter of them testing each new hookup as it's done which takes about 2 minutes. It should be interesting to see what kind of response I get.

katcarasella · 03-20-2008, 01:34 PM

Good for you Tink!! The squeeky wheel gets the oil.

Tink · 03-20-2008, 02:13 PM

complaint department.jpg I just hope it's not like this...

03-19-2008, 06:27 PM	#1
Marilyn Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: South Texas Posts: 4,907	Wow, way to go!!! Keep us posted on your progress!!! __________________ Marilyn If anyone would like a free Bible Study CD or book entitled "Searching for Truth", PM me with your mailing address and I'll send you one. "And you shall know the truth and the truth shall set you free." John 8:32

03-19-2008, 06:50 PM	#2
Tink Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: Rural Wisconsin Posts: 3,707	Thanks ladies! I applied for several more today... figure until I have a job, finding one is my job. I tested for a couple jobs today and during the tests one of the companies also tested my computer to see if it was up to date and if my DSL speed was sufficient for them. My DSL failed miserably! I was VERY frustrated, because I pay for 1500kbs and am only getting 211! So Ive been on the phone tonight with Centurytel trying to get this fixed. I got to see a ranking report that said my speed was 90% worse than it should have been. So anyway, they're supposed to have it fixed tomorrow or Friday at the latest. What makes me angry is that I've complained to them about my slow speed in the past and been brushed off. When I called tonight I told them I'd been denied a job over it and I needed to know what I have to do to get up to the speed the company wants... they finally took me seriously. I'm tempted to request a refund based on what I've been paying for versus what I've been getting! This just isn't right. __________________ 'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair'

03-20-2008, 05:30 AM	#3
Janet Moderator Donating 4WT 18K Club Member Join Date: Sep 2006 Location: INDIANA Posts: 21,625	You really need to do that Tink...ask for a refund. Some companies just are not customer friendly anymore. It's all about the money and what they can get away with. __________________ To every thing there is a season, and a time to every purpose under the heaven. ECCLESIASTES 3:1

03-20-2008, 07:46 AM	#4
DianaB Moderator Donating 4WT 13K Club Member Join Date: Sep 2006 Location: Kansas Posts: 16,069	I think that you should ask for some money back too. That's too bad that you may have lost a job over the fact that your DSL is running too slow. I'd definitely let the company know about that fact. If you don't get any where with the first person ask for their supervisior until you find someone who will listen. __________________ ´¨) ¸.•´¸.•´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends....... Always remember that if you fall I will pick you up...... After I stop laughing!!!

03-20-2008, 11:20 AM	#5
Tink Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: Rural Wisconsin Posts: 3,707	I emailed my ISP explaining the issue, and the fact that not only is this very poor business, but it cost me a job! I told them I want a refund for the difference between what I paid to have and what I'd actually gotten... which is considerably less... According to the site that tested my DSL, mine is 68% less than it should be. So I suggested a 68% refund. LOL I told them there's no excuse for this since it's a simple matter of them testing each new hookup as it's done which takes about 2 minutes. It should be interesting to see what kind of response I get. __________________ 'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair'

03-20-2008, 01:34 PM	#6
katcarasella KAT'S KRAZY KORNER Donating Member Join Date: Jan 2008 Location: Chicago Posts: 3,031	Good for you Tink!! The squeeky wheel gets the oil. __________________ A friend accepts us as we are yet helps us to be what we should. Kat

03-20-2008, 02:13 PM	#7
Tink Donating 4WT 2000 Club Member Join Date: Sep 2006 Location: Rural Wisconsin Posts: 3,707	complaint department.jpg I just hope it's not like this... __________________ 'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair'

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