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03-25-2008, 06:53 PM
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#1 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: Rural Wisconsin
Posts: 3,707
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This afternoon I checked and my download speed had gone from 221 to 1721!
My upload speed went from 190 to 354. THIS I can live with! I haven't heard anything back about the refund yet, but I'll give them a few days and if I don't hear I will contact them again.
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'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair' |
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03-25-2008, 07:36 PM
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#2 |
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Moderator
Donating 4WT 13K Club Member 
Join Date: Sep 2006
Location: Kansas
Posts: 16,069
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Wow, Tink!! You're going to be flying now!!! We won't be able to keep up with you!!
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*´¨) ¸.•´¸.•*´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends.......
Always remember that if you fall I will pick you up...... After I stop laughing!!! |
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03-25-2008, 08:03 PM
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#3 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: South Texas
Posts: 4,907
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Tink, Melissa aka Lissa, our daughter works for your DSL provider. She works in a huge call center for internet support. She has some very interesting stories to tell about people who call in. She's currently looking for a different job. Small world!!
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 Marilyn If anyone would like a free Bible Study CD or book entitled "Searching for Truth", PM me with your mailing address and I'll send you one. "And you shall know the truth and the truth shall set you free." John 8:32
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03-25-2008, 08:14 PM
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#4 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: Rural Wisconsin
Posts: 3,707
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Marilyn, I was offered a job at the Lacrosse WI Centurytel office and turned it down. LOL
From what little I know of them, it didn't sound like a place I'd enjoy working at and I KNOW from other customer service jobs that you certainly have to be able to deal with ALL kinds.
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'A simple way to take measure of a country is to look at how many want in.. And how many want out.' England 's Prime Minister Tony Blair' |
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03-26-2008, 03:41 AM
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#5 |
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Donating 4WT 2000 Club Member
Join Date: Sep 2006
Location: South Texas
Posts: 4,907
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You did good not taking the job, Tink. By the time some people call for help, they are so frustrated they just have to take it out on someone. They do get some cute calls though. Melissa told us about a little old lady who just wanted to learn how to do e-mail so her son could send her pictures of her grandchildren. There was no problem with her DSL and for some reason, what she was asking was outside the scope of what they are supposed to do, but one of the techs worked with her for about an hour trying to help her setup her e-mail account.
At least these call centers are employing Americans!! The one where Melissa works is in a college town, so most are struggling college students. If people would have a little more patience, it wouldn't be so harsh a job.
__________________
Marilyn If anyone would like a free Bible Study CD or book entitled "Searching for Truth", PM me with your mailing address and I'll send you one. "And you shall know the truth and the truth shall set you free." John 8:32
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